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Re: First Line of Satisfaction

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Posted by tonyb on November 03, 1999 at 13:36:45:

In Reply to: First Line of Satisfaction posted by tonybon November 02, 1999 at 18:09:59:

> They sent me a check today to cover the restorarion company and a check for
> what I claimed for food loss in the fridge at the time. I have yet to turn in
> my receipts for dining out for the 16 days we were without a fridge. They
> said they would cover 75% of that. My total receipts were $350 for a family
> of four which I dont think is too bad.
> Date of fire was Sept. 18. When I sent my proof of loss they said to just put
> the food on there but since we have spent alot of money for laundry which
> they said we would have to do, and new curtains in the kitchen, throw rugs,a
> bifold door and cleaning of bedroom walls that they couldnt pull soot off
> from with their sponge test so therefore they didnt have the cleaning crew
> touch them.I have documented every conversation and times I talk to them. I
> could go on and on but I know you can only listen to so much. We just think
> that they are cutting way too many corners and can get away with it as we
> really dont know where to turn. Maybe a lawyer or the attorney general? or
> state insurance commisioner? your fast reply was very appreciated!!!
> Thank you very much!! anymore info would be appreciated
> Thank You

When you say you could go on and on, I hope you included all of your
loss on the Proof of Loss you filed. A filed Proof of Loss represents
your claim and is a demand for payment. If you are not satisfied with
the company's response to your claim you may want to initiate Appraisal
to resolve the dispute. Please see Deserve

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