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Re: are insurance companys "rated"

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Posted by tonyb on August 17, 1998 at 14:45:49:

In Reply to: are insurance companys "rated" posted by Brooke Warner on August 16, 1998 at 09:46:34:

RE: Consumer index question
Mon, 17 Aug 1998 09:10:08 -0500

There is no ranking system like this. However, many state insurance
departments keep a complaint record for insurance companies, so consumers
should check with their state insurance departments; they should also file
complaints with them.
From: info
To: CCC; DKS; A= ;DT1=RFC-822;
Subject: Consumer index question
Date: Sunday, August 16, 1998 3:06PM

Hi, the following message was posed at our message forum. Can you
provide an answer or a source for an answer?

"After having my first experience with an insurance claim, I have never
felt so powerless in my life. I was rear-ended by an uninsured motorist.
Very minor damage, but my insurance company refuses to pay for a blown
tire and glass damage. The amounts involved are of course, extremly
small, so legal recourse is probibly out of the question, but I do not
want to continue being "Insured" with
this company.

My question is, is there a ranking system, say by customer satisfaction
standards, whereby I can compare different insurance companys claims
handling? I am thankfull that this was a minor problem that opened my
eyes enough to realize how ignorant consumers are to their rights
regarding insurance.



Tony Braga

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